Involving local patients, members of the public, carers and patient representative groups is important to all of us at the CCG. We want to know we are commissioning the best possible services that meet the needs of local patients and represent the best possible value for money.
One of the key ways you can help is to tell us about your experiences of using local health services – what went well, what didn't go so well or where you think improvements could be made.
There are many ways to get involved and let us know your experience:
- Engage with us directly. Our contact details can be found on the Contact Us page
- Join your local doctor’s Patient Participation Group (find details at your GP surgery)
- Get involved with Healthwatch Essex
- Make a comment, give us a compliment, or tell us how we can do things better by contacting our Patient Experience Team.
- Follow us and get in touch on Twitter, Facebook, Instagram, LinkedIn or YouTube.
- Attend our Board Meetings held in public, and ask us a question - follow the link for the next meeting date.
- Know your rights, set out in the NHS constitution
Read our newsletter
We send out a bi-monthly newsletter for anyone interested in the work of the CCG. You could be a patient, a member of the local community or just someone interested in how the local NHS works in your area. Our latest issue is available to read.
Sign up to our Citizens Group network
Patient Participation Groups (PPG)
GP practices work with these groups to ask patients their opinions on:
- The services the GP practices provide
- Their experience of the care they receive from hospitals, community and mental health providers
The aim of the PPG is to represent patients' views and work with GP practice staff to support and develop local services. PPGs may also work together to influence broader issues and to share good practice and ideas.
To join a PPG, you can speak to anyone at your local practice or look for details on their website. You can look to see which is your local practice on our site.
Voluntary and Community Sector Organisations
Interested in having a say on national health programmes? Visit NHS England’s consultation hub to find out more about current consultations.
Information in Other Languages and Formats
If you would like to receive any information in any other languages, large print, Easy Read or Braille then please contact our communications team.
NHS West Essex CCG has events and opportunities throughout the year which allow local people to become involved in shaping local services.
These can include topic-specific focus groups, workshops and online surveys alongside stands and activities and events across Harlow, Epping and Uttlesford.
The CCG’s Governing Body and Primary Care Committee meetings are open to the public, as is the CCG’s Annual General Meeting. Full details of these events can be found on our event pages.
The CCG is committed to ensuring that any public involvement event it holds caters for the needs of all local people and therefore provides:
British Sign Language (BSL) interpreters on request
Hearing loops within event venues
Wheelchair accessible venues
Halal / vegetarian catering where possible/ required
Language interpreters on request
Papers/ agendas in accessible formats including large print on request
We have also installed Browsealoud on our CCG website to ensure all pages can be translated into around 100 languages, allow for pages to be read out loud, and views and colours can be changed to suit the viewer.
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