Our vision and values

Our vision

West Essex people are enjoying healthy and independent lives and have access to the best possible care and support when they need it.

Our values (or principles) – what we believe in

  • Patients come first
  • Providing the best possible care for all
  • Honesty and respect

We express our values by

Being people oriented

  • welcoming everyone, and treating them equally and fairly with politeness and respect
  • listening to and valuing people’s views and opinions
  • putting the public and patients at the centre of everything we do
  • valuing our staff, their contribution, development and wellbeing

Being professional

  • doing a good job and generating loyalty and trust by demonstrating high standards of appearance and behaviour and practicing sound judgement, principles and ethics
  • striving for continuous improvement through listening, learning and acting on what’s needed, and innovating
  • not being afraid to challenge ‘the norm’ and having a ‘can do’ attitude to providing safe, effective and value-for-money services tailored to the needs of local people

Being open and honest

  • having integrity
  • working transparently
  • accountable for the decisions we make