In response to COVID-19, and where appropriate, GP surgeries and pharmacies across West Essex have been setting up patients for electronic repeat dispensing. If you have been stable on your medications for some time and you are found to be suitable for this service then you will be contacted via telephone or text message. If you do receive such contact, please be assured this message is genuine.

Once set up for electronic repeat dispensing this will mean you will not be required to order your medications monthly or bimonthly, as you normally do. Your prescription will be ready for dispensing at your nominated pharmacy, which you can collect once it’s ready. Your pharmacist will then let you know once it’s time for you to contact your GP, so your medications can be reviewed again. This will help minimise disruption to patients, surgeries and pharmacies during these challenging times.

For more information, visit the Explaining electronic repeat dispensing to patients page on the NHS Digital website.

If you require any further information, please contact us.